Telework at VA
Nov 05, 2020 By default, Cisco AnyConnect automatically selects VPN servers available to it. There are occasions when that does not work. The instructions below display how users can address VPN disconnects, especially as more users connect remotely over the coming weeks. The Cisco anyconnect secure mobility client change default VPN legal instrument have apps for just about every tactical maneuver – Windows and mack PCs, iPhones, Android devices, Smart TVs, routers and author – and spell they might esthesis complex, it's right away every bit user-friendly As pressing a single button and getting connected. I am running the latest version of AnyConnect (3.1.04072) on Win7. Everything works well, except a while back I connected to a new VPN server during a training session. Now, that URL is the profile that comes up by default everytime I open AnyConnect. I would like the default profile to go back to my enterprise VPN.
Telework is governed by VA Handbook 5011/26/31 Part II Chapter 4.
Employees working with their supervisor would need to determine telework suitability and eligibility to telework. Once determined telework eligible the employee would need to fill out VA Form 0740 Telework Agreement, the Telework Notification Letter – Employee Eligible to Telework, and you will need to complete Talent Management System (TMS) training as follows:
- All managers must complete TMS Course VA1366994 — Telework Training Module for Managers.
- All employees requesting telework must complete
- TMS Course VA1367006—Telework training module for employees
- TMS Course VA10176—VA Privacy and Information Security Awareness and Rules of Behavior
- TMS Course VA10203 Privacy and HIPAA Training
Additional information on telework can be found Office of Human Resources Management Telework webpage ( only available while on VA's internal network) and OPM’s Telework website.
VA Remote Access
VA Handbook 6500 identifies the compliance requirements for VA remote access users.
VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat. The CISCO RESCUE VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops. Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE.
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible. If you require technical support, please reference the FAQs and other supporting documentation found at https://raportal.vpn.va.gov or contact the Enterprise Service Desk (855) 673-4357.
Software, supporting documentation, FAQs and general information are hosted at the VA’s Remote Access Information and Media Portal. Please ensure you have Transport Layer Security (TLS) 1.1 enabled on your web browser before attempting to access this site. To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TLS 1.1’ (found towards the end of the list).
How do users or facilities request equipment if they require VPN access?
- Click the “Your IT” Icon on your desktop or go to YourIT Services ( only available while on the VA’s internal network)
- Click “Make a Request”
- Click “Computer Services,” under categories
- Click on “OIT Equipment and Software”
- Complete all required fields.
- Tag request for COVID in “Justification,” field
If you do not require VPN, use the CAG process.
Colleagues,
The bSecure team is pleased to launch the bSecure Remote Access VPN (Virtual Private Network) service, using the Palo Alto Networks GlobalProtect software. This service allows you to securely access the UC Berkeley network from outside of campus and encrypts the information sent through the network. This service replaces the Cisco AnyConnect VPN service.
Take Action: If you are currently using Cisco AnyConnect VPN, please install the bSecure Remote Access VPN before Sept. 30, 2019, when the Cisco VPN service will be retired.
How to Install
If your computer has managed Berkeley Desktop for Windows or macOS, you can install the 'GlobalProtect VPN' from the Self Service portal.
If you have admin access to your computer, download and install the GlobalProtect VPN client. Select detailed installation instructions based on your operating system:
What to Expect
- Unlike the Cisco VPN, the bSecure VPN will require you to authenticate using login using your CalNet credentials. You will login with your CalNet ID and passphrase and do the 2-Step (using Duo) to connect.
- Similar to the current VPN, you will need to pick a gateway (tunnel) when you connect. The default option is Split Tunnel, which most of you will use. If you are accessing Library journals however, use the Library Access and Full Tunnel option.
- View all gateway / tunnel options and portal options.
Why change VPN services?
- The Cisco VPN software is at end-of-life and will no longer be supported.
- The bSecure VPN is more secure: it requires you to use your CalNet ID and 2-Step to login similar to how you log into most applications on campus.
- The bSecure VPN service is faster than the Cisco VPN.
Support
If you encounter any issues, please contact IT Client Services:
- Call: (510) 664-9000
Or check out the Knowledge Base.
Thank you for your patience and partnership as we continue to make improvements to better serve our campus community.
Regards,
Changing Cisco Anyconnect Default Vpn Password
Larry Conrad, Associate Vice Chancellor for IT and Chief Information Officer
Jeremy Rosenberg, Chief Information Security Officer
Changing Cisco Anyconnect Default Vpn Address
Related Links: bSecure Remote VPN |bSecure VPN FAQ’s| Download GlobalProtect Software
Comments are closed.